Refund and Returns Policy
Effective Date: April 5, 2025
At Kaazle, we are committed to providing quality products and excellent customer service. Please read our Refund and Return Policy carefully before making a purchase.
1. Returns
Currently, Kaazle does not offer a return policy on any products. Once the item is purchased and delivered, it cannot be returned unless it is:
- Incorrect
- Defective
- Damaged during shipping
If you receive a wrong, defective, or damaged product, please contact us within 48 hours of delivery at support@kaazle.com or call us at +91 96442 24437.
Note: We require clear photos/videos of the product and the packaging for verification.
2. Refunds
Refunds are only applicable under the following circumstances:
- The product is out of stock after the order is placed.
- You received the wrong or damaged product, and after verification, we cannot replace it.
Refunds will be processed within 7-10 business days to the original payment method.
3. Cancellations
- Orders can be cancelled only before shipment.
- Once the order is shipped, it cannot be cancelled.
To cancel an order, contact our support team as soon as possible.
4. Contact Information
For any questions or support regarding returns, refunds, or cancellations:
- Email: support@kaazle.com
- Phone: +91 96442 24437
We are here to assist you!